Frequently Asked Questions
Find clear answers to common questions about profiles, membership, privacy, and using Sairiki.
Frequently Asked Questions (FAQs) – Sairiki Matrimonial Services
1. What is Sairiki?
Sairiki is an online matrimonial platform designed to help individuals and families find suitable life partners based on preferences, values, culture, and compatibility.
2. Who can register on Sairiki?
Any individual legally eligible for marriage can register on Sairiki.
Minimum age requirements:
Female: 18 years
Male: 21 years
3. Is registration free?
Yes, basic registration on Sairiki is free.
However, certain premium features and services may require a paid membership.
4. How do I create an account?
You can register by:
Clicking on the “Register†button
Filling in basic details
Verifying your mobile number/email
Completing your profile
5. How can I improve my chances of getting better matches?
To improve profile visibility and match quality:
Upload clear photographs
Complete all profile details
Add education, profession, and family information
Keep your profile updated regularly
6. Are profiles verified?
Sairiki may offer profile verification services to improve trust and authenticity.
However, users are advised to independently verify information before proceeding with any relationship or marriage discussions.
7. Can I hide my profile or photos?
Yes, privacy settings may allow users to:
Hide contact details
Control photo visibility
Limit profile visibility
8. How do I contact another member?
Users can express interest or communicate through available platform features depending on membership type and privacy settings.
9. Is my personal information safe?
Yes, Sairiki takes reasonable security measures to protect user information.
Please read our Privacy Policy for complete details.
10. Does Sairiki guarantee marriage?
No.
Sairiki only provides matchmaking services and does not guarantee:
Marriage
Compatibility
Responses from members
Relationship success
11. Can I edit my profile after registration?
Yes, users can update and edit profile details anytime through their account dashboard.
12. How do I delete my account?
Users may request account deletion through account settings or by contacting customer support.
13. What should I do if I find a fake or suspicious profile?
You can report suspicious profiles using the “Report†feature or contact our support team immediately.
14. Are paid memberships refundable?
Generally, paid memberships and services are non-refundable.
Please refer to our Refund Policy for detailed information.
15. Can parents or family members create profiles?
Yes, parents, guardians, siblings, or relatives may create and manage profiles on behalf of eligible individuals.
16. What type of matches can I search for?
Users can search matches based on:
Religion
Community
Language
Education
Profession
Location
Marital status
Age and more
17. Can I use Sairiki on mobile?
Yes, Sairiki is accessible on mobile devices through a responsive website and/or mobile application (if available).
18. How can I contact customer support?
For support or queries:
Email: support@sairiki.com
Website: www.sairiki.com
19. What happens if my account violates platform rules?
Accounts containing fake, abusive, misleading, or inappropriate content may be suspended or permanently removed without notice.
20. Is Sairiki only for a specific community?
No. Sairiki welcomes users from all communities, cultures, and backgrounds unless specified otherwise by platform category or filters.
